Internet trading standards uk

You can use this service to make a complaint against a trader, report a fraud To complete this online form, you will be asked to give details of your complaint or enquiry: If it is appropriate Consumerline will forward details of any complaint to the Trading Standards Service for investigation. gov.uk · nibusinessinfo.co. uk. Trading Standards - Dudley Council www.dudley.gov.uk/business/trading-standards

Sales of this kind are known as ‘distance selling’. You must offer a refund to customers if they’ve told you within 14 days of receiving their goods that they want to cancel. They have another 14 days to return the goods once they’ve told you. You must refund the customer within 14 days of receiving the goods back. National Trading Standards is responsible for gathering important intelligence from around the country to combat rogue traders and tackle a number of priorities. These priorities currently include mass marketing and internet scams to other enforcement issues that go beyond local authority boundaries. Buy With Confidence is a national register of Trading Standards Approved businesses run independently by local authority Trading Standards departments. Over 60 local authorities directly support the scheme – from Cornwall to Stirling ( find a full list here ) – having decided that Buy With Confidence offers the strong consumer protection that they think is vital. Trading Standards act on behalf of consumers and business, and advise on and enforce laws that govern the way we buy, sell and rent goods and services. Trading Standards Officers investigate complaints about commercial organisations and, if all else fails, prosecute traders who break the law. Report a business to Trading Standards. To report to Trading Standards, you need to contact the Citizens Advice consumer service. We’ll pass your report to Trading Standards and we can also give you advice about your problem. You can: use our online form - we’ll get back to you within 3 days; get help from an adviser

15 Nov 2018 Product Safety Week campaign hub (including video): https://www. tradingstandards.uk/news-policy/campaigns/oecd-product-safety-week- 

15 Nov 2018 Product Safety Week campaign hub (including video): https://www. tradingstandards.uk/news-policy/campaigns/oecd-product-safety-week-  UK to find government services – it is the easiest and most secure place to find government services and information online. Instead of searching for the services   For more information about trading standards services in Scotland, please visit the Trading Standards Scotland web site www.tsscot.co.uk or the Society of Chief   The Consumer Contracts Regulations gives you online cancellation rights and will depend on who you've bought your items from - a trader or an individual. If you are in dispute with a trader over goods bought in the UK, you can obtain advice on When you buy goods online from a trader in the EU, the Electronic Commerce Chartered Trading Standards Institute, 1 Sylvan Court, Sylvan Way,   Learn more about your consumer rights and how they apply to you when shopping either on the high street or online. You can use this service to make a complaint against a trader, report a fraud To complete this online form, you will be asked to give details of your complaint or enquiry: If it is appropriate Consumerline will forward details of any complaint to the Trading Standards Service for investigation. gov.uk · nibusinessinfo.co. uk.

UK to find government services – it is the easiest and most secure place to find government services and information online. Instead of searching for the services  

Contact us. CTSI is a membership organisation for trading standards professionals. If you require trading standards help or advice or wish to make a complaint please call the national consumer helpline on 03454 040506. Trading standards services are delivered by your local authority and consumer concerns should be reported to the Citizens Advice consumer helpline on 0808 223 1133. If you are a consumer based in Scotland this service is provided by the Scottish Government funded Advice Direct Scotland , a telephone and online consumer advice service, on 0808 164 6000.

Buy With Confidence is a national register of Trading Standards Approved businesses run independently by local authority Trading Standards departments. Over 60 local authorities directly support the scheme – from Cornwall to Stirling ( find a full list here ) – having decided that Buy With Confidence offers the strong consumer protection that they think is vital.

Sales of this kind are known as ‘distance selling’. You must offer a refund to customers if they’ve told you within 14 days of receiving their goods that they want to cancel. They have another 14 days to return the goods once they’ve told you. You must refund the customer within 14 days of receiving the goods back. National Trading Standards is responsible for gathering important intelligence from around the country to combat rogue traders and tackle a number of priorities. These priorities currently include mass marketing and internet scams to other enforcement issues that go beyond local authority boundaries. Buy With Confidence is a national register of Trading Standards Approved businesses run independently by local authority Trading Standards departments. Over 60 local authorities directly support the scheme – from Cornwall to Stirling ( find a full list here ) – having decided that Buy With Confidence offers the strong consumer protection that they think is vital. Trading Standards act on behalf of consumers and business, and advise on and enforce laws that govern the way we buy, sell and rent goods and services. Trading Standards Officers investigate complaints about commercial organisations and, if all else fails, prosecute traders who break the law. Report a business to Trading Standards. To report to Trading Standards, you need to contact the Citizens Advice consumer service. We’ll pass your report to Trading Standards and we can also give you advice about your problem. You can: use our online form - we’ll get back to you within 3 days; get help from an adviser As well as reporting them to Trading Standards, you can also report the trader to ActionFraud. You’re under no obligation to do this, but they will register the trader on the national fraud database, which helps them understand the scale of fraud across the UK. You can report online at www.actionfraud.police.uk or call them on 0300 123 2040.

Brighton & Hove Trading Standards aims to protect the interests of the city's This is a telephone and online consumer advice service supported by local about protecting your land and property and on Land Registry visit the gov.uk website.

If you are in dispute with a trader over goods bought in the UK, you can obtain advice on When you buy goods online from a trader in the EU, the Electronic Commerce Chartered Trading Standards Institute, 1 Sylvan Court, Sylvan Way,   Learn more about your consumer rights and how they apply to you when shopping either on the high street or online. You can use this service to make a complaint against a trader, report a fraud To complete this online form, you will be asked to give details of your complaint or enquiry: If it is appropriate Consumerline will forward details of any complaint to the Trading Standards Service for investigation. gov.uk · nibusinessinfo.co. uk. Trading Standards - Dudley Council www.dudley.gov.uk/business/trading-standards Free, impartial legal guidance for businesses. Getting Started. The basics. Unsure of the law on trading standards or whether the rules apply to 

Sales of this kind are known as ‘distance selling’. You must offer a refund to customers if they’ve told you within 14 days of receiving their goods that they want to cancel. They have another 14 days to return the goods once they’ve told you. You must refund the customer within 14 days of receiving the goods back. National Trading Standards is responsible for gathering important intelligence from around the country to combat rogue traders and tackle a number of priorities. These priorities currently include mass marketing and internet scams to other enforcement issues that go beyond local authority boundaries. Buy With Confidence is a national register of Trading Standards Approved businesses run independently by local authority Trading Standards departments. Over 60 local authorities directly support the scheme – from Cornwall to Stirling ( find a full list here ) – having decided that Buy With Confidence offers the strong consumer protection that they think is vital. Trading Standards act on behalf of consumers and business, and advise on and enforce laws that govern the way we buy, sell and rent goods and services. Trading Standards Officers investigate complaints about commercial organisations and, if all else fails, prosecute traders who break the law.